We offer free fast delivery on orders over €50 but under 30kg. Any order over 30kg is not eligible for free shipping and the customer will be contacted with an accurate shipping amount. Order under €50 incur a €10 delivery charge.
Next day delivery is offered on orders placed before 10am Mon-Thurs. Ordered placed before 10am Friday should be delivered on Monday, as the courier companies we use do not deliver on the weekend. Deliveries are also not possible on Bank Holidays. Meaning orders placed before 10am Friday on a bank holiday weekend should be delivered Tuesday.
If items are out of stock you will be contacted and offered either a refund or an update on when the item is expected to be back on stock.
Once we have handed over the package to our courier company then any shipping delays are the responsibility of the courier company. If you do experience a delay then please contact us and we will contact the courier company involved and will get an update for you.